General Terms and Conditions of Sale
OrdersAll orders are subject to written acceptance by NO MAS! PRODUCTIONS, INC. Orders will be confirmed in writing, by e-mail. Once accepted, the order may not be changed or cancelled except as otherwise provided for in this Terms and Conditions or as required by applicable law. NO MAS! PRODUCTIONS, INC also reserves the right to require verbal confirmation of orders. If we request verbal confirmation of an order, we will not accept confirmation via email.
For each product selected on the website, a summary page will be displayed featuring a photograph of the item, its colors, catalog code, quantity selected, unit price, and the total amount owed for the order. It is the responsibility of the customer to check that this displayed information accurately reflects their selection before confirming their order.
Upon confirmation, the order will be sent to NO MAS! PRODUCTIONS, INC for processing. While every effort will be made to ensure the color, design, and style of the NO MAS! PRODUCTIONS, INC products displayed on the website are representative of the original products, slight variations may occur for technical and other reasons.
Accordingly, NO MAS! PRODUCTIONS, INC shall not be liable for any error or inaccuracy in the photographs or graphical representations of NO MAS! PRODUCTIONS, INC products displayed on the website. If the customer has any questions about the products, they may contact the customer service department by emailing [email protected] or calling 1-404-215-9769. NO MAS! PRODUCTIONS, INC has the right to cancel any order placed by a customer with whom it has had a dispute concerning a prior order, or if NO MAS! PRODUCTIONS, INC has reasonable ground to suspect that such customer has violated these Terms and Conditions, or is engaged in fraudulent or grey market activities. NO MAS! PRODUCTIONS, INC also has the right to refuse orders exceeding either $5,000 or 5 units.
AvailabilityNO MAS! PRODUCTIONS, INC reserves the right to change the assortment of items offered on the website from time to time without prior notice to the customer. NO MAS! PRODUCTIONS, INC will not be liable if any product is out of stock or otherwise unavailable.
In the circumstance that any item a customer selects becomes unavailable after confirmation of the order, the customer service unit will inform the customer by phone or e-mail as soon as possible.
The customer will have the option to choose another product or cancel their order, unless the order which was made was a multiple order, in which case the customer service unit will inform the customer by phone or email to communicate which part of the order will ship. The customer will only be charged for the part of the order which is shipped and may then choose another item to replace the unavailable item, which will be processed as a separate order.
Confirmation of OrdersIn order to process the order, the customer must click the checkout or paypal checkout option on their computer. Upon confirmation, the order will be submitted to NO MAS! PRODUCTIONS, INC for processing and may not be changed or cancelled except as expressly provided in these Terms and Conditions or as required by applicable law.
NO MAS! PRODUCTIONS, INC records evidence of all transactions between NO MAS! PRODUCTIONS, INC and its customers. In the event of a dispute between NO MAS! PRODUCTIONS, INC and one of its customers relating a transaction conducted on the website, the data recorded by NO MAS! PRODUCTIONS, INC shall be treated as evidence of the details of the transaction.
Prices and PaymentsThe prices of NO MAS! PRODUCTIONS, INC products are indicated in U.S. dollars, excluding taxes and shipping costs.
NO MAS! PRODUCTIONS, INC charges state, county and local tax as required by applicable law.
NO MAS! PRODUCTIONS, INC reserves the right to modify the price of products offered on the website at any time without prior notice to the customer. The customer will be charged the prices displayed on the website at the time the order was confirmed provided that the products are available at that time.
The customer is required to pay for any order placed on the website immediately upon confirmation. All orders are payable in U.S. dollars. We accept the following credit, charge and debit cards: American Express ®, MasterCard ®, and Visa ®. We only accept U.S. issued cards. Please note that your order must contain both a U.S. billing and U.S. delivery address. Orders with billing and shipping address other than a U.S address will not be processed.
The customer's credit, charge or debit card will only be charged when their order is dispatched. If any of the products in the order are unavailable, NO MAS! PRODUCTIONS, INC will only charge the price, taxes, and shipping costs for the goods available.
Reservation of TitleProducts ordered by customers will remain the property of NO MAS! PRODUCTIONS, INC until NO MAS! PRODUCTIONS, INC has received full payment thereof. If there is any problem with payment, the customer is responsible to return the goods received to NO MAS! PRODUCTIONS, INC immediately upon request.
The customer accepts all risk for the goods (including loss, theft, or damage of any order) upon shipment.
Delivery ZoneGoods purchased via the website may only be delivered within the Continental United States.
Any delivery address situated outside this zone will be refused during the ordering procedure. NO MAS! PRODUCTIONS, INC will not process any order for which a post office box or APO/FPO address is provided. NO MAS! PRODUCTIONS, INC will not ship to hotels.
Goods will be shipped to the delivery address specified during the ordering process.
Shipping CostsThe customer will be asked to select the shipping method as a part of the ordering procedure.
Delivery costs depend on the value of the order and the delivery service chosen.
Orders are generally filled within 24 business hours and depending on the shipment you select.
Time Required for Delivery
During the ordering procedure, NO MAS! PRODUCTIONS, INC will inform the customers of the standard time required for delivery and the various forms of delivery available for the goods purchased.
However, NO MAS! PRODUCTIONS, INC reserves the right to divide the order into partial shipments. In this case, the customer's credit, charge or debit card will only be charged for a single shipment.
Problems of DeliveryAny failure to deliver or a delivery exceeding ten  business days from the shipment date should be reported to our customer service department as soon as possible. In order for your claim to be accepted, please notify us within a maximum of thirty  calendar days from the date of confirmation of your order.
Once you confirm receipt of the order, you should check the order to confirm accuracy. If there are any discrepancies, you should immediately contact the customer service unit by emailing [email protected] or by calling 1-404-215-9769 to report the issue.
If the products ordered do not conform with the original order, or you are not satisfied, you may request a return or exchange in accordance with the Return Policy.
Return PolicyYou may return any online purchase without customized engraving or embossing to our customer service center within 15 days from the date of delivery for a refund or exchange.
You may also return it to our retail store in the U.S. for an exchange or store credit only.
All returns must include the original sales receipt and be returned in original packaging. Please ship all item(s) pre-paid and insured. NO MAS! PRODUCTIONS, INC is not responsible for loss or damage of returned shipments.
Please note that all returns and exchanges are subject to a quality assurance inspection process before they are accepted. Any item with signs of wear, damage, or alteration (e.g. re-sized by a jeweler other than NO MAS! PRODUCTIONS, INC) cannot be accepted.
RepairsFor any repair inquiries, please contact our customer service department emailing [email protected] or by calling 1-404-215-9769
Authenticity GuaranteeNO MAS! PRODUCTIONS, INC guarantees the authenticity of all products purchased through thewebsite.
Disclaimers and limitations of liability
Under no circumstance whatsoever shall NO MAS! PRODUCTIONS, INC be liable for any loss arising out of or in connection with the use of the Site.
Other than as required by applicable consumer protection law or insurance law, if any, in no event will NO MAS! PRODUCTIONS, INC be liable for errors or omissions in this information or for any losses or damages, direct, indirect, incidental, special, or consequential resulting from your use or misuse of, or reliance on, any such information.
Binding AgreementNO MAS! PRODUCTIONS, INC's order confirmation and these General Terms and conditions of Sale shall be the final and integrated agreement between NO MAS! PRODUCTIONS, INC and you on the on the matters contained in this General Terms and Conditions of sale.
Intellectual property and trademarksAll trademarks, logos and service marks (the "Trademarks") which appear on this Website are registered and/or unregistered NO MAS! PRODUCTIONS, INC trademarks. Nothing contained in the website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on this website without the written permission of NO MAS! PRODUCTIONS, INC.
You have permission to electronically copy and print hard copies of pages from this website solely in connection with non-commercial purposes related to placing an order or shopping with the website. Unless we give you specific permission in advance, any other use of this website, its content and its information, are strictly prohibited.